THE
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of real estate
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ADVOCATE
( noun )
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one who defends, supports, or promotes the cause or interest of another
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Educating, hand-holding, being a sounding board, researching, dealing with cranky contractors, cheerleading, negotiating, contract writing, contract rewriting, door-knocking, consulting, and definitely...definitely packing
snacks for showing day
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build
( verb )
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to develop according to a systematic plan or definite process; to make stronger
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Getting to know each other, making priority lists, goal-setting chit-chats, home tours, open houses, crisis resolution, bonding over dream homes, laughing together, therapy sessions over car speakers, hanging your family Christmas card on the mantle
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CARE
( verb )
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to look after; to feel concern or interest for; to attach importance to something
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Putting your needs first, coaching moments, staging to perfection, listening to feedback, checking in, celebrating wins, avoiding catastrophes, asking about your mom, giving undivided attention, step-by-step guidance, post-closing catch-ups, happy birthday texts
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news flash...you're not a real estate MASTERMIND
And you know what? That makes perfect sense. While you might have a great knowledge base about the process and the market, real estate isn't your "9 to 5", and you can't be expected to know what you don't know (in fact, I'd be a bit worried about how you're spending your free time if you were an expert). It's not your responsibility to be your own advocate on this journey, it's mine. As a top-producing agent who's constantly learning day in and day out in the field, I know exactly how to protect you, how to negotiate, what to look for in contracts and showings, and how to double down on our position when it's needed (be aggressive, b-e aggressive!).
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I'm here for that "over the decades" kind of love
Some people will see you and your story as a transaction, but I see your story as a technicolor quilt of intricate, fascinating, maybe slightly messy, but gosh darn lovable patchwork. The truth is, you're more than a means to an end, and you deserve to be treated like it. I'm not just here to help you complete a sale, I'm here to build a lasting relationship with you that spans across decades, multiple households, and probably one or two "oh crap, my basement is flooding, what do I do?!" midnight emergency calls. After all, we help our family members with soggy basements, no matter the hour.
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Giving a damn is underrated... vastly underrated
Sure, making a living is cool, but have you ever seen the Swarovski-crystal level of sparkle in a buyer's eyes when you tell them their offer has been accepted? Because it's those moments that fuel me in this business - knowing I've helped a client achieve a dizzying win or avoid a wallet-clutching loss. When it comes to real estate, we're dealing with, well...big deals. And when life-changing wins and losses are on the line, caring about your home purchase or sale as if it were my own is the least I can do. One thing I can promise: you'll never find me lacking in effort, enthusiasm, or tenacity on your behalf.
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client culture
I have many purposes in this life - finding the perfect pinot noir, being an emotionally-intelligent mama to two whipper-snappers, buying an equestrian facility in the south of Spain - and while these are all worthy causes, when it comes to working with my clients, my sole purpose is making. life. easier. You didn't come searching for the help of a professional hoping they'd overwhelm, confuse, or mislead you. You reached out because you want to breeze through this process without having to look over your shoulder or double check work. You don't have time for that...you don't need that headache...and you deserve results, plain and simple. I'm here to make that a reality by putting the focus on you and your needs (where it belongs), and bringing a little fun to the mix in the process.
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Sarah is an AWESOME Realtor and AMAZING person!! Took me a couple years and many tries to find my perfect investment property, she stood by me each time and never gave up on me. I never felt pressured or judged. She is smart, hardworking, fun, professional, and supportive throughout the whole process.
We were first time homeowners and Sarah was great. Professional, courteous, knowledgeable, the whole package. Next time we buy, she will be our first call.
Sarah was my realtor when I bought a home five years ago and her level of professionalism made her the obvious choice when I decided to move again this year. She took care of all of the details both in listing my current home and in finding a home for me to buy.
Sarah went out of her way to handle open houses, arrange showings, and create lists of potential homes for me to look at. Sarah was very prompt in responding to my many calls, emails and texts. She stayed in touch with the previous homeowners until all of the final details were in place even though we had already closed. I would strongly recommend Sarah to anyone looking to buy or sell a home.
Sarah Ruffner is great. She is knowledgeable, available, and I always felt like she kept our family's best interest in mind.
We've purchased 8 homes in our 45 years of marriage and refinanced twice. Our experience with Sarah Ruffner was by far the least stressful and most enjoyable. We couldn't be more pleased.
I've used Sarah for my last 3 homes. I knew that she had integrity when she talked me OUT of a house I wanted because it wasn't right. Many realtors would have just gotten paid but Sarah actually takes the time to understand what you need from a sale.
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